Privacy Policy

SMS Messaging Privacy Policy

This SMS Messaging Privacy Policy outlines how Noah Text Collections ("we," "us," or "our") collects, uses, shares, and protects information related to our SMS (text messaging) program.

1. Scope and Consent

By providing your mobile phone number and checking the associated consent box(es), you agree to the terms of this Privacy Policy and the handling of your information as described herein. This policy applies specifically to our text messaging program and is incorporated into our main company Privacy Policy.

The program includes two distinct types of consent, which are managed separately:

A. Transactional and Service Messages: These are non-marketing messages that are necessary to fulfill a service you have requested or maintain your account status. By consenting, you agree to receive messages such as:

Account notifications

Order confirmations

Appointment reminders

Service updates

B. Marketing and Promotional Messages: These messages are sent to provide you with information about our products, services, offers, and discounts. By consenting, you agree to receive messages such as:

Special offers and discounts

New product updates

Promotional alerts

2. Information We Collect

When you enroll in the SMS program, we collect the following information:

Mobile Phone Number: The number you provide for receiving messages.

Messaging Content: The content of the messages we send to you and the messages you send to us (e.g., your HELP or STOP replies).

Message Status: Information related to message delivery (e.g., successful delivery, failure, date and time).

Carrier Information: We may collect limited information about your mobile carrier.

3. Use of Information

We use the collected information for the following purposes:

To send you the transactional or promotional messages you have explicitly consented to receive.

To respond to your inquiries and support requests, including processing HELP and STOP requests.

To analyze and improve the effectiveness and security of our messaging service.

To comply with applicable laws, regulations, and legal processes.

4. Message Frequency and Rates

Message frequency may vary based on the type of program you enroll in (transactional vs. marketing) and your level of engagement with our services.

Message and Data rates may apply to any messages sent to you from us and to any messages you send to us. Please consult your wireless carrier for applicable text messaging fees. You are responsible for any charges incurred.

5. Opt-Out and Support

To Opt-Out (STOP): If you wish to stop receiving messages from us, reply STOP to any message you receive. You will receive one final confirmation message indicating that you have been unsubscribed. After this, you will no longer receive messages from that specific program number, unless you re-enroll. Note that opting out of marketing messages does not automatically opt you out of essential transactional messages if you are still using our services.

For Help (HELP): If you require assistance or information about the messaging program, reply HELP to any message you receive or contact us directly at [Your Contact Email/Phone Number].

6. Data Sharing and Security

We do not share, sell, or rent mobile phone numbers or other collected SMS data to third parties for their independent marketing or promotional purposes without your explicit consent.

We implement reasonable security measures to protect the personal information we collect through the SMS program from unauthorized access, disclosure, alteration, or destruction.